A team member came to me with a request.
He needed two weeks off, during a busy period…
With zero notice.
Why?
He was working too much and his mental health wasn’t great.
"Makes sense" I said.
"Take the time, paid of course. We’ll handle the work."
This wasn't only about doing the right thing…
This was recognising his consistent:
- Passion for our clients
- Relentless work ethic
- Action bias
His reason wasn’t an "excuse…”
He had a real-life problem.
Fast forward two weeks, he’s back, recharged.
We gave him feedback on how to:
- Reduce workload
- Delegate more
- Manage better
And since then he’s mastered the role and his next promotion is coming soon.
Leaders, listen:
Your team members are human beings. They face challenges, like you.
If you give them the space they need to solve these challenges…
They'll come back stronger.
And your business will grow.
TLDR:
Make yourself available. Listen.
Empathy works.
Co-Founder Uhubs | Bestselling Author: 'The Unfair Advantage' | Making Your Sales Team Better
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